Coastal Holidays Covid Guarantee
Book with confidence – If there is a National lockdown in the UK and you can’t travel to Wales for your holiday we will refund the rental cost in full.
PLEASE CHECK THE LATEST COVID-19 RULES FOR WALES BEFORE BOOKING
Your booking will be covered if there is a UK wide National lockdown and you cant travel to Wales for your holiday. However, if you or your party contract the virus and have to self isolate you aren’t covered. In this scenario, we recommend booking cancellation insurance, we use Booking Protect, here is a link to their Coronavirus T&Cs:- https://bookingprotect.com/coronavirus-guidance/
Booking FAQ’s in regard to bookings affected by Covid-19.
Coastal Holidays look forward to welcoming you to Anglesey very soon.
Can I Pay my balance payment now?
Yes, if your arrival date is on or before the 13th July, then you can settle any remaining monies owed on your holiday. On receipt of your balance payment, we will send to you the property access information, property directions and any other information you may need.
Can I have a refund if there is a second wave of the coronavirus, that results in restricted travel, therefore holidays not being able to be fulfilled?
We will escalate your request for a refund with the property’s owner, All customers so far have been refunded /or chosen to re-schedule their holidays. Coastal Holidays have relaxed our T&Cs but are charging either a £35 or £50 cancellation fee dependent on the size of the booking.
What cleaning measures are in place at properties to help prevent the spread of Coronavirus?
To prevent the spread of Covid-19, Coastal Holidays along with property owners and affiliated cleaners have reviewed their cleaning policies & procedures which has resulted in enhanced cleaning measures at all properties. The cleaning plan for the property that you are staying at can be emailed to you. Please request a copy via our email firstname.lastname@example.org
As a result of the extra cleaning measures will Check in & Check out times change?
Yes, to allow our cleaning teams time to thoroughly clean all our properties we are changing the check in & check out times at most of our properties. These have been changed to;
Check in from 5pm Check out from 9am
If you hve any further questions please don’t hesitate to either contact us in te office on 01248 430190 or alternatively via email, email@example.com